Support Overview

Scanner Support - Colortrac, Image Access, Atiz & Plustek

Colortrac SmartLF, Image Access WideTEK large format scanners and Atiz BookDrive book scanners are supported via warranty and extended warranty contracts.  You have unlimited telephone, fax and email support from our factory trained specialists.  See bottom of page for contact details.  Our engineers are manufacturer trained to repair these scanners.

Colortrac Series 4, Series 4e, Contex and Vidar scanners are supported via a third party maintenance company.  Please call us for contact details.

M-Files Support

M-Files Professional

M-Files Professional customers are eligible for free technical support via email and telephone.  if you encounter a problem please contact us including your M-Files serial number in the message to ensure you receive priority support.

M-Files Express

M-Files Express is a free feature-limited edition of M-Files.  It is supported through the M-Files online community.  Additionally, M-Files users have the option of purchasing per-incident support (£52 per incident)

Consultation and Training

Our consultants have wide experience and can help you with the rapid setup and configuration of M-Files for your specific document management needs.

M-Files Community

M-Files Community is a public forum where M-Files users share their experiences, ask questions and give advice.

Contact us

Allied Images
53 Tenter Road
Moulton Park
Northampton
NN3 6AX

Tel: 01604 670679
Fax: 01604 670876
Email: